Accessibility

Accessibility statement

This accessibility statement applies to this website.

COMPLIANCE STATUS

This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-compliance of the aspects indicated in the following section.

INACCESSIBLE CONTENT

The following content is inaccessible for the following reasons:

  • Non-compliance with Royal Decree 1112/2018.
  • There may be some contrast issues that do not meet the minimum required ratio of 3:1 with respect to the adjacent background colors of the section of the website in question. [9.1.4.11 Non-textual contrast]
  • There might be some tags or instructions that are not correctly labeled [9.3.3.2 Tags or instructions]
  • There might be status messages that do not meet the minimum requirements [9.4.1.3 Status messages]
  • There might be error suggestions that do not meet the minimum requirements [9.3.3.3 Error suggestions (conditional)]
  • There might be errors in the sequential navigation of the web page affecting its meaning or operation [9.2.4.3 Focus order]
  • There might be occasional editing errors on some web pages
  • Disproportionate load
  • Not applicable

PREPARATION OF THE FOLLOWING ACCESSIBILITY STATEMENT

This statement was prepared on 31/7/24. The method used to prepare the statement was a self-assessment carried out by the company itself.

OBSERVATIONS AND CONTACT INFORMATION

You can submit communications regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), such as:

  • Reporting any possible non-compliance by this website
  • Reporting other difficulties accessing the content
  • Submitting any other query or suggestion for improvement related to the website’s accessibility

By contacting us at info@lenguaconnect.com

You may submit:

Complaint regarding compliance with the requirements of Royal Decree 1112/2018 or request for accessible information regarding:

  • Content that is excluded from the scope of Royal Decree 1112/2018 as established by Article 3, paragraph 4
  • Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the request for accessible information, the facts, reasons, and request must be clearly specified to demonstrate that it is a reasonable and legitimate request.

Complaints and claims regarding accessible information should be submitted via the email address above; info@lenguaconnect.com.

APPLICATION PROCEDURE

If, after submitting a request for accessible information or a complaint, it has been rejected, you disagree with the decision made, or the response does not meet the requirements set forth in Article 12.5, you may file a claim. A claim may also be filed if twenty business days have passed without a response being received.

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